FAQ

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Pricing and tickets

• How much does it cost?
• Complimentary (free) entry to the museum for donors, sponsors, etc
• Whats the cut off age for child tickets?
• Do adults need to pay if they're just supervising their child?
• Carers / essential companions
• Blue Peter badge holders

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Booking

• Can I change the date of my booking?
• How do I book?
• Do I need to book online?

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Visiting the museum

• When are you open?
• How do I get to the museum?
• Is the museum suitable for wheelchairs?
• Is there a cafe or anywhere to eat?
• Dog friendly?
• How long can I / should I spend in the museum?
• Can I reserve a particular exhibit to play on?
• Can I bring my own consoles/computers to plug in at the museum?
• Can I plug my own exhibits into your network?

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Gift vouchers

• Where can I buy gift vouchers?
• I've been given a gift voucher, how do I book?

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Donations of exhibits

• What kind of items do you need?
• Can I loan something rather than donate it?
• Are there items you don't want?
• Can I see the item I donated working when I visit your museum?
• Can I request to have a donated item back?
• What happens to exhibits I donate?
• Drop off or collection of exhibits
• Can I leave you donations in my will?
• Donation terms and conditions
• The items I'm donating belonged to a loved one who has passed away, can you put their name on the exhibits?

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Exhibits

• I have an exhibit for sale, do you want to buy it?
• What exhibits do you have?
• Can you fix / repair an item I have and return it to me?

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Volunteering

• Do you need any help?

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Funding

• How is the museum funded?
• Can I sponsor the museum?

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Education

• Can I arrange for my school / class / organisation to visit?
• Can I do work experience at the museum?

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Games

• Can I play computer games at the museum?
• Can I bring my own games in to play at the museum?
• Do you do LAN parties?
• Do you have any arcade machines?
• Why don't you have X game?

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Scout, Guides, Youth Club visits etc

• Can I arrange a specific date/time for a scout, guides, youth club etc visit?

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Corporate experience days / events

• Can I rent the museum for a corporate experience day / event?

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Birthday parties

• Do you do birthday parties?